This qualification will provide you with the fundamental skills required to work effectively in an office environment in any industry. You will gain the necessary skills and knowledge needed to perform business and organisational tasks such as writing simple documents, creating electronic presentations and utilising a management system.
Receptionist, Secretary, Office Administrator, Office Assistant, Customer Service Adviser and Personal Assistant.
BSBPEF201Support personal wellbeing in the workplace BSBTWK301Use inclusive work practices BSBCRT311Apply critical thinking skills in a team environment BSBSUS211Participate in sustainable work practices BSBWHS311Assist with maintaining workplace safety BSBXCM301Engage in workplace communication
BSBTEC301Design and produce business documents BSBTEC303Create electronic presentations BSBPEF301Organise personal work priorities SIRXCEG002Assist with customer difficulties BSBOPS304Deliver and monitor a service to customers BSBOPS305Process customer complaints SIRXPDK001Advise on products and services
Completion of Year 10 or equivalent.
At the moment, only traineeships are available for this course