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Leadership and Management

Domestic
Students
International
Students

Career Prospects

Receptionist, Secretary, Office Administrator, Office Assistant, Customer Service Adviser and Personal Assistant.

Course Units

Core Units

BSBWHS302Apply knowledge of WHS legislation in the workplace

Elective Units

BSBDIV301Work effectively with diversity
BSBCMM301Process customer complaints
BSBFLM303Contribute to effective workplace relationships
BSBINM301Organise workplace information
BSBINM302Utilise a knowledge management system
BSBITU312Create electronic presentations
BSBPRO301Recommend products and services
BSBWOR301Organise personal work priorities and development
BSBWRT301Write simple documents

-----Plus pick 2 more Units of Competency to suit individual business requirements
BSBFIA301Maintain financial records
BSBCUS301Deliver and monitor a service to customers
BSBCUS402Address Customer Needs
BSBADM405Organise Meetings
SITXCCS002Provide Visitor Information
SITTTSL010Use a computerised reservation or operation systems

Domestic Students

Entry Requirement

Completion of Year 10 or equivalent.

Pre-Requisites

Nil.

Delivery Method

At the moment, only traineeships are available for this course

Duration Tuition Fee Resource Fee
Face-to-Face
2 days per week class contact, 120 hrs work placement and online resources. n/a n/a n/a
Fast-Paced
n/a n/a n/a n/a
Self-Paced
Self paced, Online resources, Monthly workshops, Trainer support and Workplace visits 12 – 24 months n/a n/a
Traineeship
On-the-job-learning, Online resources, Monthly workshops, Trainer support, Workplace visits and Peer mentoring 12 months $2,670 n/a
AIWT will not accept prepaid fees exceeding $1,500 at any one time. For more information on our Domestic Fees, Charges and Refund Policy, please read our policy found in Student Resources.

Other courses in Leadership and Management

BSB51918 Diploma of Leadership and Management

BSB61015 Advanced Diploma of Leadership and Management