This qualification will provide you with the fundamental skills required to work effectively in an office environment in any industry. You will gain the necessary skills and knowledge needed to perform business and organisational tasks such as writing simple documents, creating electronic presentations and utilising a management system.
Receptionist, Secretary, Office Administrator, Office Assistant, Customer Service Adviser and Personal Assistant.
BSBWHS302Apply knowledge of WHS legislation in the workplace
BSBDIV301Work effectively with diversity BSBRKG304Maintain business records BSBCUS402Address customer needs BSBWOR301Organise personal work priorities and development BSBITU312Create electronic presentations BSBCUS301Deliver and monitor a service to customers BSBPRO301Recommend products and services BSBCMM301Process customer complaints BSBFIA301Maintain financial records BSBITU306Design and produce business documents BSBITU313Design and produce digital text documents
Completion of Year 10 or equivalent.
At the moment, only traineeships are available for this course
2 days per week class contact, 120 hrs work placement and online resources.
A combination of self paced learning and face to face monthly workshops